Terms of Service

Last updated: December 05, 2025

Please read these Terms of Service (“Terms”) carefully before using our website (the “Site”).
By accessing or purchasing from the Site, you agree to these Terms, our Privacy Policy, and our Return & Refund Policy.

1. Use of the Site

The Site is intended for individuals 18 years or older.
If you are under 18, you may use the Site only with the involvement of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your account information and ensuring that all information you provide is accurate.

2. Online Store

Our store is hosted by Shopify Inc., which provides our e-commerce platform.

We reserve the right to refuse or cancel any order if:

  • fraud is suspected,

  • products are unavailable, or

  • pricing or listing errors occur.

All product information and prices may be modified at any time without notice.

3. Product Information

We strive to display accurate product details.
However, we do not guarantee that descriptions, images, pricing, or availability are error-free.

Products are offered “as is” and “as available.”

4. Prices & Payments

Prices are displayed in USD for US customers.

We accept major payment methods (credit cards, PayPal, Shop Pay, etc.) through secure third-party payment processors.
We do not store full credit card information.

Prices, promotions, and discounts may change at any time.

5. Shipping & Delivery

Shipping times provided on the Site are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • carriers,

  • incorrect or incomplete addresses,

  • weather conditions, or

  • unexpected operational issues.

For full details, please review our Shipping Policy.

6. Returns & Refunds

You may request a return within 30 days of delivery, subject to our Return & Refund Policy.

All returns must be authorized before sending items back.
Unauthorized returns may not be accepted.

For full instructions, please review our Return & Refund Policy.

7. User Content (Reviews & Comments)

If you submit reviews, comments, photos, or other content (“User Content”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for promotional purposes.

You agree not to submit content that is illegal, defamatory, harmful, infringing, abusive, or otherwise inappropriate.

We may remove User Content at our discretion.

8. Intellectual Property

All content on the Site—including text, graphics, images, logos, and layout—is owned by us or our licensors.

You may not reproduce, distribute, or exploit any part of the Site without written permission.

9. Prohibited Activities

You agree not to use the Site to:

  • violate laws or regulations

  • commit fraud or unauthorized payment activity

  • upload malicious code (malware, scraping bots, etc.)

  • infringe intellectual property rights

  • bypass or interfere with security features

Violations may result in suspension or legal action.

10. Disclaimers

The Site and all products are provided “as is” and “as available”, without warranties of any kind.

We do not guarantee:

  • uninterrupted access,

  • error-free operation,

  • accuracy of information.

No Medical Claims

Our posture support products are not medical devices and are not intended to diagnose, treat, or cure any condition.
If you experience discomfort, stop using the product and consult a healthcare professional.

11. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • indirect or consequential damages,

  • loss of profits, data, or business opportunities,

  • damages arising from the use or inability to use the Site or products.

Some states do not allow certain limitations, so these exclusions may not apply to you.

12. Changes to the Terms

We may update these Terms at any time.
The revised Terms become effective immediately upon posting on the Site.

13. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.

Any disputes shall be resolved in the courts located in Delaware.

14. Contact Information

If you have questions about these Terms:

📧 support@verveback.com
🕒 Business hours: Monday–Friday, 9 AM–6 PM EST