Return Policy

Last updated: December 05, 2025

We accept returns within 30 days of the delivery date.

To qualify for a return, items must be:

  • Unused

  • Unworn

  • Undamaged

  • In the original packaging (if applicable)

Not eligible for return:

  • Final sale items

  • Gift cards

  • Used or damaged products

  • Items returned without authorization

Return Shipping

Return shipping costs are the customer’s responsibility, unless:

  • the product arrived damaged,

  • the product is defective, or

  • the wrong item was received.

In those cases, we will provide a free prepaid return label.

How to Start a Return

Contact us before sending anything back:

📧 support@verveback.com
📌 Subject: Return Request + Order Number

We will send you the return instructions and the correct return address.

Questions?
📧 support@verveback.com